Terms of Service

Please read these Terms of Service carefully before using the website located at imos-pizzza.rest or placing any order through our platform. These Terms of Service constitute a legally binding agreement between you and Imos. By accessing or using our website, services, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.

1. Acceptance of Terms

By accessing, browsing, or using the website at imos-pizzza.rest (the "Website"), placing an order, or otherwise engaging with any of the services offered by Imos ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to comply with and be legally bound by these Terms of Service ("Terms"), our Privacy Policy, and any other policies or guidelines referenced herein or posted on the Website.

If you do not agree to these Terms in their entirety, you must immediately cease using the Website and all related services. Your continued use of the Website following any amendments or modifications to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, customers, registered users, and others who access or use the Website or services. By using this Website, you represent and warrant that you are at least eighteen (18) years of age, or that you are accessing the Website under the supervision of a parent or legal guardian who has agreed to these Terms on your behalf.

2. About Imos and Description of Services

Imos is a food service business operating in the United States. We provide customers with the ability to browse our menu offerings, place orders for food and beverages, arrange pickup or delivery services, and engage with our online platform.

Our services include, but are not limited to:

• Online ordering of food and beverages through our Website
• Pickup and delivery options as available in your area
• Display of current menu items, pricing, promotions, and special offers
• Customer support and inquiry handling via our contact channels
• Loyalty programs, promotional offers, and newsletters (where applicable)
• Account creation and management for returning customers

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services, with or without notice, at any time. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, pricing, and delivery coverage may vary based on your location, time of day, and other operational factors. We make no guarantee that all menu items will be available at all times.

2.1 Contact Information

For questions, concerns, or communications regarding these Terms or our services, you may reach us through the following contact details:

3. User Obligations and Prohibited Activities

By using the Website and our services, you agree to use them only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You further agree to abide by the following obligations and refrain from the prohibited activities described below.

3.1 User Obligations

• You agree to provide accurate, current, and complete information when creating an account or placing an order.
• You agree to maintain the confidentiality of your account credentials and are responsible for all activities occurring under your account.
• You agree to promptly notify us of any unauthorized use of your account or any other security breach.
• You agree to use the Website only for personal, non-commercial purposes unless expressly authorized in writing by Imos.
• You agree to comply with all applicable laws, including but not limited to consumer protection laws, food safety regulations, and electronic commerce laws applicable in the United States.
• You agree to pay for all orders placed through your account in a timely manner and ensure that your payment information is accurate and valid.

3.2 Prohibited Activities

You expressly agree NOT to engage in any of the following activities:

• Using the Website for any fraudulent, unlawful, or deceptive purpose
• Submitting false, inaccurate, or misleading information during account registration or order placement
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
• Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein
• Using automated tools, scripts, bots, scrapers, or crawlers to extract data from the Website without our express written consent
• Transmitting any viruses, malware, spyware, or other malicious code through the Website
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Website
• Collecting or harvesting any personally identifiable information from the Website
• Using the Website to advertise or promote competing businesses or third-party products or services without our written consent
• Posting, submitting, or transmitting any content that is defamatory, obscene, offensive, abusive, threatening, or otherwise objectionable
• Violating any applicable federal, state, or local law, regulation, or ordinance
• Placing fraudulent orders or chargebacks without legitimate grounds

We reserve the right to investigate and take appropriate legal action against any person who, in our sole discretion, violates these Terms, including, without limitation, reporting such conduct to law enforcement authorities.

4. Intellectual Property Rights

The Website and all content, features, and functionality available through it — including but not limited to text, graphics, logos, icons, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website — are the exclusive property of Imos or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks, service marks, trade names, and logos may not be used in connection with any product or service without the prior written consent of Imos. All other trademarks not owned by Imos that appear on the Website are the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only, subject to these Terms. This license does not include:

• Any resale or commercial use of the Website or its content
• Any collection and use of product listings, descriptions, or pricing
• Any derivative use of the Website or its content
• Any downloading or copying of account information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit the Website or any portion thereof, without our express written consent.

Any feedback, comments, suggestions, or other submissions you provide to us regarding the Website or our services may be used by Imos without restriction and without any obligation to compensate you.

5. Payment Terms

When you place an order through our Website, you agree to pay all charges and fees associated with your order, including applicable taxes and delivery fees where applicable.

5.1 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes will be calculated and added to your order total at the time of checkout, in accordance with applicable federal and state tax laws.

5.2 Payment Methods

We accept various forms of payment as displayed at checkout, which may include major credit cards, debit cards, and other electronic payment methods. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order.

5.3 Order Confirmation

Once your order is placed, you will receive a confirmation via email or on-screen notification. Receipt of an order confirmation does not guarantee fulfillment, as we reserve the right to cancel or refuse any order for reasons including, but not limited to, pricing errors, product unavailability, or suspected fraudulent activity.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you have a concern about your order, please contact us immediately at [email protected]. Refund and cancellation decisions are made at our sole discretion and on a case-by-case basis in accordance with applicable consumer protection laws.

5.5 Fraudulent Transactions

We reserve the right to suspend or terminate any account that we reasonably believe has been involved in fraudulent activity, including unauthorized use of payment methods or submitting unauthorized chargebacks. We may also pursue legal remedies available under applicable United States law.

6. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

IMOS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, we do not warrant or represent that:

• The Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components
• The results of using the Website will be accurate, reliable, or meet your expectations
• Any errors in the Website will be corrected
• Menu item descriptions, images, pricing, or availability displayed on the Website are always accurate, complete, or current
• The Website is free from unauthorized access, data breaches, or other security incidents

We make no warranty or guarantee regarding the quality, safety, or suitability of any food products ordered through the Website for any specific dietary requirements, allergies, or medical conditions. It is your sole responsibility to review ingredients and allergen information and consult with a healthcare professional as appropriate. Please contact us directly at [email protected] regarding allergen or dietary inquiries before placing an order.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IMOS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

• Your access to or use of (or inability to access or use) the Website or services
• Any conduct or content of any third party on or through the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content
• Any errors, mistakes, or inaccuracies in content or information on the Website
• Personal injury or property damage of any nature whatsoever resulting from your access to or use of the Website or services
• Any interruption or cessation of transmission to or from the Website
• Any food quality issues, allergic reactions, or adverse health effects associated with consumed food products

IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF IMOS TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE AND SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT PAID BY YOU TO IMOS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

8. Indemnification

You agree to defend, indemnify, and hold harmless Imos, its officers, directors, employees, contractors, agents, partners, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service
• Your use or misuse of the Website or services
• Your violation of any applicable law, regulation, or ordinance
• Your infringement or violation of any third-party rights, including intellectual property rights or privacy rights
• Any content or information you submit, post, or transmit through the Website
• Your negligence or willful misconduct
• Any unauthorized use of your account or account credentials

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of any such claim. You agree not to settle any such claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to these Terms or your use of the Website and services shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Imos is registered and operates, without regard to its conflict of law principles.

To the extent that any action or proceeding is required to be brought in a court of competent jurisdiction and arbitration is not applicable or has been waived, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located in the applicable United States jurisdiction where Imos operates for the purpose of litigating any such dispute.

We operate in full compliance with applicable United States federal and state laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., governing consumer protection and unfair or deceptive trade practices
• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable to California residents
• The Children's Online Privacy Protection Act (COPPA)
• The Electronic Communications Privacy Act (ECPA)
• The Computer Fraud and Abuse Act (CFAA)
• Applicable state and local food service, health, and safety regulations

10. Dispute Resolution

10.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact Imos in writing at [email protected] to describe your concern and attempt to resolve the dispute informally. We will endeavor to respond to your inquiry within thirty (30) days of receipt. Both parties agree to make a good faith effort to resolve the dispute informally before proceeding to arbitration or litigation.

10.2 Binding Arbitration

If informal resolution efforts are unsuccessful after thirty (30) days from the date you first notified us of the dispute, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the services — including questions of arbitrability — shall be submitted to and finally resolved by binding arbitration administered under the rules of the American Arbitration Association (AAA) in effect at the time of the dispute, or such other arbitration body as mutually agreed upon by the parties.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. The arbitration award may be entered as a judgment in any court of competent jurisdiction.

10.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU HEREBY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST IMOS.

10.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to prevent irreparable harm pending the outcome of arbitration.

10.5 Time Limitation

Any claim arising out of or related to these Terms or your use of the Website must be filed within one (1) year after such claim arose, regardless of any statute of limitations to the contrary. Claims filed after this period are permanently barred.

11. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or services, unless earlier terminated in accordance with the provisions of this section.

11.1 Termination by You

You may terminate your use of the Website and services at any time by discontinuing your access to and use of the Website and, where applicable, requesting deletion of your account by contacting us at [email protected].

11.2 Termination by Imos

We reserve the right, in our sole and absolute discretion, to suspend, restrict, or terminate your access to the Website and services, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any other applicable policy
• Conduct that we believe is harmful to us, other users, or third parties
• Fraudulent, deceptive, or illegal activities
• Failure to pay for orders or initiating unauthorized chargebacks
• Extended period of account inactivity
• Technical, security, or legal reasons requiring service cessation

11.3 Effect of Termination

Upon termination of your access to the Website or services for any reason, all rights and licenses granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitations of liability, indemnification obligations, dispute resolution provisions, and governing law.

12. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Imos. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of any third-party websites or services. You acknowledge and agree that Imos shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services available on or through any such websites or services.

We strongly encourage you to review the terms and privacy policies of any third-party websites or services you visit. The inclusion of any link on our Website does not imply endorsement by Imos.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the practices described in our Privacy Policy.

For users residing in California, we adhere to the requirements of the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). California residents may have additional rights regarding their personal information, including the right to know, right to delete, right to opt-out of sale, and right to non-discrimination, as further described in our Privacy Policy.

14. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time, at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as an email notification or a prominent notice on our Website.

Your continued use of the Website or services after the posting of any changes to these Terms constitutes your binding acceptance of such changes. If you do not agree to the revised Terms, you must immediately stop using the Website and services.

We encourage you to review these Terms periodically to stay informed about our current terms and conditions. It is your responsibility to check this page regularly for updates.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be unlawful, void, invalid, or unenforceable for any reason, then that provision shall be deemed severable from the remaining Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

No waiver by Imos of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Imos to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Imos concerning your use of the Website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the subject matter herein.

No modification or amendment to these Terms shall be binding unless made in writing and signed by an authorized representative of Imos, except as otherwise provided herein with respect to our right to update these Terms.

17. Force Majeure

Imos shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, strikes, labor disputes, government actions or restrictions, power outages, telecommunications failures, internet service disruptions, or other unforeseen circumstances beyond our reasonable control.

18. Electronic Communications

By using the Website and providing your contact information, you consent to receive electronic communications from Imos, including but not limited to order confirmations, receipts, customer service responses, and promotional materials (where you have opted in). You agree that any notices, agreements, disclosures, or other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in each promotional email or by contacting us at [email protected].

19. Accessibility

Imos is committed to making our Website accessible to all users, including those with disabilities. We strive to comply with applicable accessibility standards. If you encounter any accessibility barriers while using our Website, please contact us at [email protected] so that we may assist you and work to improve our Website's accessibility.

20. Contact Information

If you have any questions, concerns, or comments about these Terms of Service or our business practices, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and thoroughly.

These Terms of Service were last updated on April 17, 2026. © 2026 Imos. All rights reserved.